Terms and Conditions - Shipping Information

Thank you for choosing 360 Medical Inc. Please review the following terms and conditions regarding our shipping options and additional services.

Online Quoted Shipping Cost:

Our online quoted shipping cost is applicable for business-to-business shipments based upon weight, dimensions, distance traveled via standard ground services. This standard delivery will be made to your facility via curbside delivery and will include a tailgate service should a dock not be available. Someone must be present to accept and provide a signature for truck deliveries. Proof of delivery should only be signed by the consignee after all items have been examined for damage. Visible damage should be noted on the POD befor signing. Any visible or concealed damage must be reported within 24 hours of delivery. Please report all damages/shortages to or 1-800-209-2082

To view shipping charges, use the Shipping Calculator featured in the Shopping Cart. Unless otherwise stated, freight and shipping fees will be charged for shipments to all standard ground service destinations in the 10 provinces using a carrier of our choice. Other terms apply to remote destinations, Yukon, NWT, and Nunavut territories.

Any extra charges incurred for during shipping or delivery of your order, such as but not limited to: detention of trailer, re-delivery fees, storage fees, etc. must be paid by the consignee. Items backordered from an order qualifying for prepaid shipping charges will be shipped prepaid. Certain restrictions apply to Free Shipping promotions. These include use of our choice of carriers and shipping methods as well as other limitations.

Under no circumstances will 360 Medical Inc. be liable for failure to ship, delay in delivery, additional shipping fee’s or for Customer’s failure to receive, products by a certain date.

Please use this chart below for general shipping times with our standard shipping option. The shipping times below are not guaranteed.

AB 8-10 Business Days

BC 8-10 Business Days

MB 4-7 Business Days

NB 4-7 Business Days

NL 8-10 Business Days

NT 10-14 Business Days

NS 4-7 Business Days

ON 1-3 Business Days

PE 4-7 Business Days

QC 2-3 Business Days

SK 3-5 Business Days

YT 10-14 Business Days

Additional Services:
If you require any of the following additional services, please contact us at 1-800-209-2082 for a shipping quote, as there services are additional charges:
a) Private Home Delivery: Delivery to a residential address.
b) Inside Delivery: Delivery beyond the curbside, inside a building or specific location.
c) White Glove Delivery: Premium delivery service including unpacking, assembly, and placement of the item.
d) Delivery Appointment Required: Delivery scheduled at a specific date and time.
e) After-Hour Delivery: Delivery outside of standard business hours.
f) Weekend Delivery: Delivery on weekends and public holidays.
g) Expedited Shipping: Delivery services with faster delivery then our standard lead time

Please note that additional services will incur extra charges. We strive to provide accurate shipping quotes and ensure your shipment reaches you promptly. If you have any questions or require further assistance, please don't hesitate to contact our sales team.

By using our services, you agree to comply with these shipping terms and conditions. It is important to review and understand this information before proceeding with your purchase.

Thank you for choosing 360 Medical Inc. We appreciate your business and look forward to serving you.